Terms & Conditions
Fair Trading
Our terms are designed to be clear and fair, complying with Australian Consumer Law.
Our Commitment
We promise careful packing, clear order handling, and honest support for every Cake Card.
1. General Acceptance
By accessing and using the Catarina Desserts website (catarinadesserts.com.au), operated by Catarina Desserts (ABN 57 582 900 176), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our site.
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes your agreement to follow and be bound by the terms as changed.
2. Ordering & Pricing
All prices are in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices without notice.
- Handcrafted Nature: Cake slices, packaging presentation, and printed card placement may vary slightly because each order is prepared by hand.
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons including availability, checkout errors, delivery limitations, inappropriate messages, or suspicion of fraudulent activity.
- Payments: We accept major credit cards (Visa, Mastercard, Amex) and Afterpay via our secure Stripe integration.
3. Offers & Bundle Pricing
Published offers and bundle pricing are applied directly in the order flow when eligible.
- Shipping Offers: Shipping offers apply only to eligible Australian domestic deliveries and are subject to the stated method, region, and minimum spend requirements.
- Bundle Offers: Cake Card bundle pricing applies when the required card, slice, and add-on selections are completed in the order flow.
- Validity: Offers are valid for the time specified and while capacity or stock lasts.
4. Ingredients & Allergens
Important Health Notice:
Our cake slices are made in a facility that also handles nuts, dairy, soy, gluten, and other common allergens. While we take care in preparation, we cannot guarantee that any product is completely free from traces of allergens. Please review the ingredient and allergen information before ordering.
5. Personal Messages
You are responsible for the message you submit for printing. We may refuse, edit, or cancel orders containing abusive, unlawful, discriminatory, or otherwise inappropriate content. Please check spelling, names, and delivery details before checkout.
6. Intellectual Property
All content on this website, including logos, text, graphics, card previews, and images, is the property of Catarina Desserts or its content suppliers and is protected by Australian and international copyright laws.
Questions?
If you have any questions regarding our terms, please contact our team before placing your Cake Card order.
Contact Legal Support