🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉 • 🍰 Gourmet Cake Slices delivered to your doorstep! 🚚 • ✨ Personalized Gift Cards for every occasion 💌 • ⭐ Handcrafted with love in Australia 🇦🇺 • 🎁 The perfect sweet surprise for someone special! 🎉
Support Centre

Cake Card FAQs

Quick answers about ordering, delivery, flavours, and custom message writing.

Ordering

How do I order a Cake Card?

Pick your card design, write your message (up to 60 words), choose two flavours from our four cake slices, and we'll bake fresh and post it. The whole process takes about 2 minutes at catarinadesserts.com.au.

Can I order more than one Cake Card at a time?

Yes. You can add multiple Cake Cards to your cart with different messages, flavours, and recipient addresses for each. We also offer bulk orders for corporate gifting, weddings, and team thank-yous — email hello@catarinadesserts.com.au.

Do you offer same-day delivery?

Not currently. Cake Cards are posted via Australia Post Express and take 1-3 business days. Order before 2pm AEST for same-day dispatch.

Delivery & Postage

How long does delivery take?

1-3 business days via Australia Post Express, anywhere in Australia. Most metro areas arrive in 1-2 days. Rural and remote areas may take 3+ days.

Read our full shipping guidelines in our Shipping Page.

Do you deliver to PO boxes?

Yes. We deliver to PO boxes across Australia via Australia Post Express.

Do you deliver internationally?

Not currently. We deliver within Australia only. Cake slices are perishable and Australia Post international services vary by destination.

What happens if no one is home to receive it?

We require a signature upon delivery to ensure your fresh cake slices are received safely. If no one is home, Australia Post will leave a card and take the parcel to the nearest post office for collection.

How much is delivery?

Delivery is calculated at checkout based on Australia Post Express rates and destination. The base Cake Card starts at A$29.90 + delivery.

Do you ship to rural areas?

Yes. Express Post covers most Australian addresses, including rural and remote. Some very remote locations may take longer.

Cake & Flavours

What flavours do you have?

Four flavours: Chocolate Fudge Slice (chocolate mud cake with chocolate filling), Chocolate Vanilla Slice (chocolate mud cake with vanilla filling), Vanilla Peanut Crunch Slice (vanilla sponge with peanut crunch filling), and Vanilla Strawberry Slice (vanilla sponge with strawberry filling).

How big are the cake slices?

Each slice is generously portioned (160g for Chocolate Fudge and Chocolate Vanilla; 130g for Vanilla Peanut Crunch and Vanilla Strawberry). Two slices per Cake Card.

Can I mix flavours in one Cake Card?

Yes. Pick any two from the four flavours. You can mix or double up.

How long do the cake slices last?

Cake slices are baked fresh and best enjoyed within 5-7 days of arrival. They can also be frozen for up to 3 months.

Do the cake slices contain allergens?

All slices contain gluten, egg, milk, and soy. Chocolate Fudge and Chocolate Vanilla may contain traces of peanuts. Vanilla Peanut Crunch contains peanuts. Full ingredient lists are available on each product page.

Need more care instructions? Check our Product Care Guide.

Are the cakes made fresh?

Yes. We bake to order in small batches using premium Australian ingredients.

Are the cakes suitable for vegans or people with dietary restrictions?

Currently no — all cakes contain dairy, egg, and gluten. We're working on options for dietary restrictions. Join our email list for updates.

Messages

How long can my message be?

Up to 60 words. We recommend keeping it short and personal.

Will my message be printed exactly as I write it?

Yes. We print your message exactly as you submit it. Please check names, spelling, and punctuation before sending.

Can I include emojis in my message?

We recommend text-only for the cleanest look, but simple punctuation (hearts, smileys in text form: <3, :) ) is fine.

What if I make a typo?

We print exactly as written. If you notice a typo before the Cake Card is dispatched, email us immediately at hello@catarinadesserts.com.au and we'll do our best to fix it. Once dispatched, we can't make changes.

Can I include a photo or image in my message?

Not currently — messages are text only, printed on the inside of the card.

The Card Itself

What size are the cards?

Cake Cards are A5-sized (148 × 210 mm) and packed in protective, premium packaging.

Can I choose the card design?

Yes. We have hundreds of card designs across birthday, anniversary, thank you, congratulations, love, get well, and more. Browse the full collection at checkout.

Can I send a custom card design?

Not currently — but we have an extensive library covering most occasions. If you can't find what you want, email us at hello@catarinadesserts.com.au and we'll do our best.

Can I include a photo in the card?

Standard Cake Cards are text-only inside. Custom photo cards are not available at this stage.

Payments & Refunds

What payment methods do you accept?

Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Afterpay.

Do you offer refunds?

Yes — if your Cake Card arrives damaged or with a printing error, contact us within 48 hours of delivery with a photo and we'll replace it or refund you. We don't refund for change-of-mind once a Cake Card is dispatched.

What if my Cake Card arrives damaged?

Email hello@catarinadesserts.com.au within 48 hours with a photo. We'll send a replacement at no charge.

Can I cancel my order?

Yes — you can cancel any unshipped order. Once the Cake Card is dispatched, we can't cancel it.

About Catarina Desserts

Where are you based?

Melbourne, Australia. All Cake Cards are handcrafted and baked-to-order in our Melbourne kitchen.

Are you Australian-owned?

Yes. Catarina Desserts is an Australian-owned small business.

Do you use Australian ingredients?

Yes. We use premium Australian dairy and locally-sourced ingredients where possible.

Do you cater for corporate or bulk orders?

Yes. We do bulk Cake Card orders for corporate gifting, client thank-yous, team appreciation, weddings, and events. Email hello@catarinadesserts.com.au with details.

Still Have Questions?

We are here to help. Reach out to our Melbourne team and we will get back to you within 24 hours.